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Norfolk Cladding Solutions
Unit 9b, Economy storage
Mill lane
Syderstone
Norfolk
PE31 8SE
Freephone: 08009775202
Mobile: 07985706019
E mail: norfolk.c.solutions@gmail.com
https://www.norfolkcladdingsolutions.co.uk


Terms and Agreements

Terms and agreements: (these are not set in stone and can be adjusted to suit each client’s individual needs, please ignore the ones not relevant to you).

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PLEASE READ VERY CAREFULLY!

 

  • I would like to agree with the customer beforehand access details for mixing/toilets/water/electricity/storage of materials during the day and overnight (if possible)

  • starting and finishing times to suit both parties and are subject to change with as much notice as possible

  • any materials that are specially ordered, need full payment before ordering is undertaken

  • payments can be cash or BACS  

  • a 10 year guarantee is supplied with all new installs (please see the guarantee page)

  • Payments will be needed on purchase of materials and at stages throughout until completion. This is usually a tiered structure 30% day one 40% the midway point 30% on the day of completion, on jobs over a week. These terms may be negotiable.

  • We are covered by 2-million-pound public liability insurance and appreciate that when undertaking a job that the area of works is classed as a “building site” and I am in full control of this area for health and safety issues. In some instances, this is not possible, and we will leave the area in a “safe” condition whilst making the client aware of the potential hazards.

  • The client is responsible for “Building control”, "Planning" , "structural engineers" and any other independent bodies not employed by "Norfolk Cladding Solutions".  unless its specified “Norfolk Cladding Solutions” are to undertake the process on the clients behalf and the client is fully liable for all the charges

  • So as not to cause offence all “Norfolk Cladding Solutions” workers will not do work outside of the company, everything runs through “Norfolk Cladding Solutions”, so we appreciate if you keep all enquiries through “Mr Nicholls”.

  • The customer must take responsibility for damage/loss/theft of works during (if in their care) and after completion “Norfolk Cladding Solutions” reserves the right to consult legal advice or reserve the right to admit liability through the customer’s negligence after advice being given verbally or in writing.

  • All advice given is to the best of our knowledge and in no way, can we be held responsible if the customer chooses to accept it or ignore it. I guarantee all our work that is quoted for and it will be carried out in a professional manner

  • Any quotation by “Norfolk Cladding Solutions” is for the works on the quotation only and the price includes all materials to carry out these works, all materials remain the property of “Norfolk Cladding Solutions” until FULL payment, as do all excess materials unless an agreement is arranged beforehand with the customer or the customer supplies any materials.

  • Excess materials unless bought solely by the client are part of the price and after the works are complete the surplus then comes out of the overall profit. This surplus of materials either is returned, sold, recycled, or put into storage for later works by  

  • Any works undertaken will only be carried out if the customer signs and returns the quotation. For any added works that SHOULD arise whilst working (either by being added by the customer or to unforeseen circumstances) a separate agreement is then undertaken to cover both parties (unless other arrangements are made)

  • This quotation stands for twenty-eight days from the date and signature below, “Norfolk Cladding Solutions” cannot guarantee that prices do not change after this date and the client is solely responsible for any price changes that could arise from price fluctuations in materials. We usually re access the quote before starting the works if over 28 days has lapsed.

  • We like to supply materials that deliver the client practicality and affordability without dropping the quality of the works. If a client supplies materials they are solely responsible should they fail for labour and financially to rectify any problems

  • The quotation and the T and C’s must both be returned together. These are open to discussion at any time to be changed if needed.

  • Please be reminded final payment is payable on the last day and to  satisfactory standard or by return on receipt of an invoice. (Unless discussed and arrangements made). Failure to do so makes a 3% charge above bank base rate. There are NO credit terms available.

  • Signing this document means you have read and agree to all the “Terms and Agreements”

 

Thank you for your interest in the company and I look forward to working with you in the future. You can call me at any time to discuss the quote or any other matters you feel I may be able to help you with.

 

Yours sincerely

Stefan Nicholls

Stefan Nicholls

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